Praktikertjänst intranet

Intranät, Bransch, Creuna

Praktikertjänst is Sweden's largest group within private entrepreneurial dental- , health-, and medical care. It is a very important requirement for Praktikertjänst's intranet that all employees easily can find the information that they are looking for.

Today, users can quickly access the information that they need despite a complex system with many applications, functions and pages, which thereby saves them a lot of valuable time. Search on the intranet is a central function of the user experience as well as a cornerstone for the technical platform.

A popular intranet with business critical information

Praktikertjänst's intranet is the most important and preferred information- and communication channel. It is a shared platform and meeting space for all employees in the nationwide organization. 85% of all staff visits the intranet on a daily- or weekly basis. This is a high number considering that most employees works on the field with patients and not in front of a computer.

- Our intranet requires accurate search results. Since implementing SiteSeeker, we have received fewer calls to our support and switch board, and our staff spends more time on our intranet. However, the most important benefit of the SiteSeeker search function is that we are now saving a lot of time. For us, it is important that our dentists and doctors who are working with patients all day quickly can find what they are looking for on our intranet says Karen Kenney, webmaster at Praktikertjänst AB.