How the Swedish Energy Agency decreased the pressure on its support with the help of SiteSeeker

Publika webbplatser, Offentlig sektor

it is important for the users of energimyndigheten.se, a traditional government site, to easily find the right information. For that reason, the Swedish energy agency needed a fully functioning search engine. They choose SiteSeeker and today they receive considerably less support calls and licensing costs for their external web sites has decreased by 120 000 SEK.

Visitors find their own information

The Swedish Energy Agency's website is a traditional government site where they inform about their activities, energy efficiency improvement measures for consumers and businesses and much more. One of the targets the agency set up when they switched search functionality was to increase the number of site visits with the support of a fully functioning and stable search engine. The more visitors on the website, the more people know about their activities. With the help of SIteSeeker's administration interface, they can now work to improve the search results in-house.