How the Swedish Energy Agency decreased the pressure on its support with the help of SiteSeeker

Publika webbplatser, Offentlig sektor

it is important for the users of energimyndigheten.se, a traditional government site, to easily find the right information. For that reason, the Swedish energy agency needed a fully functioning search engine. They choose SiteSeeker and today they receive considerably less support calls and licensing costs for their external web sites has decreased by 120 000 SEK.

The Swedish Energy Agency implements SiteSeeker on additional three websites

With the help of SIteSeeker, the agency has managed to lower its licensing costs for all its external web sites with 120 000 SEK in total.

Some of the advantages that Lennart Lind, Project Manger IT and Suzanne Durkfelt at the Swedish Energy Agency has experienced with the implementation of SiteSeeker is that the tool is user friendly and easy to administer. For that reason, the agency has been able to avoid having to recruit outside competency for its work with the search engine.

The agency finds the product efficient, reliable and meets most common search engine requirements, for example, keyword suggestion.

Since the agency is so pleased with SiteSeeker on its primary site, energimyndigheten.se, the agency has implemented the search engine on three additional websites; energikunskap.se, ei.se and vindlov.se